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Frequently Asked Questions

Why Services from us

Carrier Neutral

  • State-of-the-art Datacenter facilities uses multiple Internet service providers with DDOS Protected Connectivity Ensuring full network redundancy resulting in high network availability

Dedicated Customer Management

  • Dedicated Sales Account Manager (AM) and Technical Account Manager (TAM)
  • Support escalation plan in case of emergency

Tier III Data center Facality

  • Datacenter Facility is certified with Tier – III standard & Disaster recovery services,
  • We guarantee 99.99% Network, service uptime SLA.

International Clientele

  • Dedicated Sales Account Manager (AM) and Technical Account Manager (TAM)
  • Support escalation plan in case of emergency

Competitive Pricing

  • Flexible, lower and competitive commercials as compared to industry competition with no compromise of service quality.
  • We provide choices in payment through independent customer portal

Mitigated Risk & Built on Industry Standard

  • Business continuity and high availability through redundant, Scalable & Impeccable infrastructure Built on industry standard hardware, software and security to provide best of the performance for customer business application

24x7 Support

  • 24X7 Round-the-clock enterprise technical support to serve our clients
  • Personalised customer contact (TAM) in case of emergency so that customer internal technical staff can focus on core business function

N+1 Cloud infrastructure

  • Our N+1 Cloud infrastructure have surplus/backup for power supply, network, load balancers and multiple HVAC systems, essential for business continuity.
  • We also maintain the N+1 model to provide 24X7 technical support to our customer