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IT-FMS as a Service

IT-FMS as a Service

Empowering IT with Seamless 24 X7 IT Facility Management Services


TrueConf is a video conferencing and IT-FMS as a Service IT-FMS (IT Facility Management Services) as a Service refers to the outsourcing of IT infrastructure management and operational services to a third-party provider. This model is designed to manage and maintain IT facilities, including hardware, software, networks, and related services, ensuring optimal performance, security, and efficiency. The "as a Service" aspect means these services are delivered on a subscription or contractual basis, allowing organizations to focus on their core business functions while outsourcing IT management.

  • Infrastructure Management
  • Network Management
  • System Administration
  • Security Management
  • Backup and Disaster Recovery
  • Service Desk and Support
  • Performance Monitoring and Optimization
  • Compliance and Governance
  • Cloud and Virtualization Management
  • Vendor and Contract Management
  • Project Management
  • Consulting and Advisory Services

IT-FMS as a Service involves outsourcing the management and maintenance of IT facilities and infrastructure to a third-party provider. It includes a wide range of deliverables, such as infrastructure and network management, system administration, security, backup and disaster recovery, service desk support, performance monitoring, compliance, cloud management, vendor coordination, project management, and consulting. This model enables organizations to leverage expert IT management while focusing on their core business functions.

Why Services from us

Carrier Neutral

  • State-of-the-art Datacenter facilities uses multiple Internet service providers with DDOS Protected Connectivity Ensuring full network redundancy resulting in high network availability

Dedicated Customer Management

  • Dedicated Sales Account Manager (AM) and Technical Account Manager (TAM)
  • Support escalation plan in case of emergency

Tier III Data center Facility

  • Datacenter Facility is certified with Tier – III standard & Disaster recovery services,
  • We guarantee 99.99% Network, service uptime SLA.

International Clientele

  • Dedicated Sales Account Manager (AM) and Technical Account Manager (TAM)
  • Support escalation plan in case of emergency

Competitive Pricing

  • Flexible, lower and competitive commercials as compared to industry competition with no compromise of service quality.
  • We provide choices in payment through independent customer portal

Mitigated Risk &

Built on Industry Standard

  • Business continuity and high availability through redundant, Scalable & Impeccable infrastructure Built on industry standard hardware, software and security to provide best of the performance for customer business application

24x7 Support

  • 24X7 Round-the-clock enterprise technical support to serve our clients
  • Personalised customer contact (TAM) in case of emergency so that customer internal technical staff can focus on core business function

N+1 Cloud infrastructure

  • Our N+1 Cloud infrastructure have surplus/backup for power supply, network, load balancers and multiple HVAC systems, essential for business continuity.
  • We also maintain the N+1 model to provide 24X7 technical support to our customer